Thursday, December 5, 2019

Dedham, MA Tesla Woes... "Hugh"

Dedham, MA Tesla Woes... "Hugh"





Separate names with a comma. Discussion in 'Model 3: Ordering, Production, Delivery' started by Ratoncito, Nov 15, 2019 at 4:54 PM. I can already tell by your postings that this car is going to ruin your life. You should return it. This is a smart man. I agree. Follow his advice. Typical Tesla employee. You just outed yourself. Would you think Ford Mach E, sales and service team, do a better job ? Interesting to see how 2020 year EV competition will be. I need to know what exactly I'm getting into. I heard that the delivery process was awful but that the vehicle itself is well worth the wait. I have been religiously checking in on what to expect, but THIS, I did not expect. Please inform the uninformed as I am starting to feel this whole thing is just a big scam - if it wasn't for the handful of Model 3s I see roaming around Massachusetts.





Those cars are just being driven by Tesla employees. Nobody has actually taken delivery of a Model 3, they are all just in limbo waiting for a phone call from Tesla. Don鈥檛 bother. I blocked you. Lol. Just take your ball and go home. The idea that people should expect to have poor service experience or expect to have poor reliability is complete nonsense. It flies in the face of statistical data. That same Bloomberg poll noted that service was getting worse. In some parts of the country it is not statistical nonsense at all, it is reality. It is very local, and I am sure service is still amazing in Minnesota, but I can tell you here in So Cal it is not. So I tell people that they need to check out their local service center if that is a concern. I tell locals who ask me about my car that service is terrible, because it currently is. 1.5 years ago, it was great.





I hope they can fix it. Bloomberg - Are you a robot? Would you think Ford Mach E, sales and service team, do a better job ? Interesting to see how 2020 year EV competition will be. They will undoubtably do a better job than Tesla. The Sales team at Tesla does not need to exist. Orders are placed through the website and you get a phone call from someone to schedule pickup. That is not, by my definition, a sales team. They even have several in my state which will be a welcome change. They have a phone number where I can call and talk to humans in about 30 seconds tops. I put a deposit down on the Mach E GT. The model Y, and Tesla as a whole, needs to pull out some major changes between now and 2021 if they want my business. 3000 service center will service the electric mustang.





1 per city, perhaps mostly in california. That same Bloomberg poll noted that service was getting worse. In some parts of the country it is not statistical nonsense at all, it is reality. It is very local, and I am sure service is still amazing in Minnesota, but I can tell you here in So Cal it is not. So I tell people that they need to check out their local service center if that is a concern. I tell locals who ask me about my car that service is terrible, because it currently is. 1.5 years ago, it was great. I hope they can fix it. Bloomberg - Are you a robot? I agree that Tesla is having teething issues with the influx of vehicles, and expansion of service. They've also made some service changes that make it more difficult to communicate with the the centers. However, the overall picture is that owners are considerably more satisfied with service, than not. The entire point of my post was applying your personal experience to the larger whole isn't helpful.





This ignores that most of his posts on the forum are trashing Tesla in general. There are definitely service centers that, at least according to forum members, appear less capable than others. Personal experience with specific service centers is quite valuable, certainly more so than discussing them as a single entity. They will undoubtably do a better job than Tesla. The Sales team at Tesla does not need to exist. Orders are placed through the website and you get a phone call from someone to schedule pickup. That is not, by my definition, a sales team. They even have several in my state which will be a welcome change. They have a phone number where I can call and talk to humans in about 30 seconds tops. I put a deposit down on the Mach E GT. The model Y, and Tesla as a whole, needs to pull out some major changes between now and 2021 if they want my business.