DisclaimerJaguar XF (X250) V8-5.0L SC Technical Service Bulletin # K098 Date: 110926
Campaign - Instrument Cluster/Infotainment Updates
No. K098
26 SEP 2011
THIS SERVICE ACTION IS VALID FOR A LIMITED TIME ONLY
AND WILL EXPIRE ON 30 SEPTEMBER 2013
SECTION: 100
Service Action: Software Enhancement Program
AFFECTED VEHICLE RANGE:
XF (X250)
VIN: R48549 - 520235
Model Year: 2010 - 2011
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CONDITION SUMMARY:
Situation:
To ensure certain 2010 - 2011 model year XF vehicles are equipped with the very latest software to enhance the ownership experience, a limited
number of vehicles within the affected VIN range require a number of module software updates.
These updates will result in the following changes to vehicle operation:
^ Instrument Cluster (IPK) - software update to eliminate a battery drain when the steering column adjustment switch is in the manual position and
the ignition is OFF.
^ Infotainment Control Module (ICM) - software update to reduce battery drain by reducing the time period that the Audio system may be used
with the ignition OFF from 1 hour to 10 minutes.
Action:
Dealers are required to HOLD all affected vehicles in the above VIN range that are in their control and refrain from releasing the vehicles for new or
used vehicle sale pending completion of the rework action detailed in this Technical Bulletin. Affected vehicles in the hands of owners should be
repaired at the next available opportunity. At the time of customer appointment, ensure that all outstanding service campaigns for each individual
vehicle are identified and allocate sufficient time and resources to complete all campaigns.
PARTS:
No parts necessary
TOOLS:
IDS with latest IDS-DVD and Calibration File; first available on IDS-DVD127_V5.02 Calibration File 83 Jaguar-approved Midtronics Vehicle
Power Supply
WARRANTY:
NOTE:
Repair procedures are under constant review, and therefore times I prices are subject to change; those quoted here must be taken as guidance
only. Always refer to DDW to obtain the latest repair time. Check DDW to ensure that the vehicle is affected by this Service Action prior to
undertaking any rework action. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are identified
to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code K098 together with the relevant Option Code from the table. The SRO and part
information listed have been included for information only.
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The Option Codes that allow for the drive in I drive out allowance can only be claimed if the vehicle is brought back into the workshop for this
action alone to be undertaken.
This Service Action is valid for a limited time only. Warranty claims with a repair date prior to the 30 September 2013 closure date must be
submitted for payment within 30 calendar days of completion of the repair.
REPAIR PROCEDURE
UPDATE THE INSTRUMENT CLUSTER AND INFOTAINMENT CONTROL MODULE SOFTWARE
CAUTION:
Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform these steps may cause damage to control modules in the
vehicle.
CAUTION:
A Jaguar-approved Midtronics Vehicle Power Supply must be connected to the vehicle battery during diagnosis / module programming.
1. Connect the Jaguar-approved Midtronics Vehicle Power Supply to the vehicle battery.
NOTE:
IDS must be loaded with IDS-DVDI27_V5.02 or later and Calibration File 83 or later.
2. Connect the Integrated Diagnostic System (IDS) to the vehicle and begin a new Symptom Driven Diagnostics (SDD) session.
3. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.
4. From the Session Type selection screen, choose Campaigns~.
CAUTION:
update ONLY the control modules as instructed below from the SDD Campaigns list. DO NOT select any module(s) not instructed below which
may be displayed in the SDD Campaigns list they are not applicable to this procedure and may result in damage to the vehicle.
5. From the Recommendations tab, select Run to 'Configure the existing control module - Instrument Cluster control module'.
Follow all on-screen instructions to complete this task.
6. From the Recommendations tab, select 'Run' to 'Configure the existing control module - Infotainment control module'.
^ Follow all on-screen instructions to complete this task.
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7. Exit the current session.
8. Disconnect the IDS and the Midtronics Vehicle Power Supply from the vehicle.