HIGH LEVEL DISPLAY FRONT SCREEN LOCK-UP
TECHNICAL SERVICE BULLETIN
Reference Number(s): JTB00149 (ISSUE 2), Date of Issue: 29 July, 2011
SERVICE INFORMATION
ISSUE '2' CHANGES ARE HIGHLIGHTED IN GRAY
SECTION: 419
High Level Display Front Screen Lock-up
AFFECTED VEHICLE RANGE:
XF (X250) VIN: R00001 - S07283
Model Year: 2009 - 2011
XK (X150) VIN: B00001 - B43851
Model Year: 2007 - 2011
CONDITION SUMMARY
Situation: The High Level Display Front (HLDF) may experience one or more of the
following faults:
HLDF screen lock-up with message 'Emergency OS please re-load software' displayed
HLDF permanently displays Jaguar 'Leaper'
HLDF screen is black or blank.
Software corruption caused by one of the following may lead to the above faults:
The vehicle power supply interrupted or disconnected
Vehicle power dropped below 12.5 volts during an Integrated Diagnostic System
(IDS) software download
IDS disconnected or shut down during a software download
Action: In the event of a customer concern of the above, refer to the Repair Procedure
outlined below to reconfigure the front control/display interface module.
Jaguar: 2009 - 2011 XF (X250), 2007 - 2011 XK (X150)
VIN: R00001 - S07283, B00001 - B43851
NOTE: Perform the HLDF update only if any of the above concerns are evident.
Refer to Workshop Manual Section 415-00 Diagnosis and Testing for further
assistance in diagnosing Information and Entertainment System issues.
2010 Jaguar XK
HIGH LEVEL DISPLAY FRONT SCREEN LOCK-UP
2019年6月17日 15:3 39:036 Page 1 © 2011 Mitchell Repair Information Company, LLC.
PARTS
No parts required
TOOLS
Latest IDS DVD; software first available on IDS DVD102 Patch File 1
Jaguar-approved Midtronics Vehicle Power Supply
WARRANTY
DDW requires the use of causal part numbers. Labor only claims must show the causal
part number with a quantity of zero.
WARRANTY CLAIM INFORMATION
Normal Warranty policies and procedures apply
↓ The software download takes approximately 2.5 hours. No further intervention is
required during this time. Labor time is for setup and selection of the download
process and does not include any allowance for the 'wait time' for the download.
REPAIR PROCEDURE
RECONFIGURE THE FRONT CONTROL/DISPLAY INTERFACE MODULE
1. Connect a Jaguar-approved Midtronics Vehicle Power Supply to the vehicle battery.
2. Connect the IDS to the vehicle and begin a new diagnostic session by entering the
correct VIN for the current vehicle.
3. Follow the IDS prompts to read the vehicle configuration.
NOTE: Repair procedures are under constant review, and therefore times are
subject to change; those quoted here must be taken as guidance only.
Always refer to DDW to obtain the latest repair time.
Description SRO
Time
(Hours)
Condition
Code
Causal
Part
Configure the front control/display
interface module
86.99.95 0.20 ↓ 42
C2Z 2289 -
XF
C2P 2037 -
XK
CAUTION: A Midtronics PSC-550 Vehicle Power Supply must be connected to the
vehicle battery during diagnosis/module programming.
NOTE: IDS must be loaded with software release DVD117 Patch File 3 or later.
2010 Jaguar XK
HIGH LEVEL DISPLAY FRONT SCREEN LOCK-UP
2019年6月17日 15:39:03 Page 2 © 2011 Mitchell Repair Information Company, LLC.
4. Select 'No' when prompted 'Do you wish to read diagnostic trouble codes?'
5. Select 'tick' to continue.
6. Select the 'Vehicle Configuration' tab when Content Model is displayed.
7. From the Vehicle Configuration menu, configure the 'Front Control/display
interface module' by selecting from the drop-down menu:
'Module programming' > 'Configure existing module' > ' Front Control/display
interface module'
8. Select 'tick' to continue, following all on-screen instructions to complete this
task.
IDS will return to the Vehicle Configuration menu when completed.
9. Exit the current session.
10. Disconnect IDS and the Midtronics PSC-550 Vehicle Power Supply from the vehicle.
NOTE: IDS displays that the download will complete in approximately 5.5
hours; this should be ignored. Actual download time is approximately
2.5 hours.
2010 Jaguar XK
HIGH LEVEL DISPLAY FRONT SCREEN LOCK-UP
2019年6月17日 15:39:03 Page 3 © 2011 Mitchell Repair Information Company, LLC.
Diagnostic and Repair Information ,Wiring Diagrams. DTC. TSB. Types: TSB, DTC, Wiring Diagrams, OEM Procedures. Trusted by more than 400,000 technicians. OEM accurate fix for faster repairs. Repair Procedures and Labor Times. Factory Auto Repair info. Request A Demo Today. Factory-Correct Diagrams. Factory Part Numbers. Maintenance Schedules. Repair Procedures. Labor Times. Types: TSB, DTC.car insurance, auto insurance, auto, car, vehicle, insurance, quote, quotes, online, insurance，auto, autos, car, cars, vehicle, vehicles, used car, pre-owned car, pre-owned vehicle, used auto, used vehicle, rental，auto racing news, car racing news
TECHNICAL SERVICE BULLETIN
Reference Number(s): JTB00149 (ISSUE 2), Date of Issue: 29 July, 2011
SERVICE INFORMATION
ISSUE '2' CHANGES ARE HIGHLIGHTED IN GRAY
SECTION: 419
High Level Display Front Screen Lock-up
AFFECTED VEHICLE RANGE:
XF (X250) VIN: R00001 - S07283
Model Year: 2009 - 2011
XK (X150) VIN: B00001 - B43851
Model Year: 2007 - 2011
CONDITION SUMMARY
Situation: The High Level Display Front (HLDF) may experience one or more of the
following faults:
HLDF screen lock-up with message 'Emergency OS please re-load software' displayed
HLDF permanently displays Jaguar 'Leaper'
HLDF screen is black or blank.
Software corruption caused by one of the following may lead to the above faults:
The vehicle power supply interrupted or disconnected
Vehicle power dropped below 12.5 volts during an Integrated Diagnostic System
(IDS) software download
IDS disconnected or shut down during a software download
Action: In the event of a customer concern of the above, refer to the Repair Procedure
outlined below to reconfigure the front control/display interface module.
Jaguar: 2009 - 2011 XF (X250), 2007 - 2011 XK (X150)
VIN: R00001 - S07283, B00001 - B43851
NOTE: Perform the HLDF update only if any of the above concerns are evident.
Refer to Workshop Manual Section 415-00 Diagnosis and Testing for further
assistance in diagnosing Information and Entertainment System issues.
2010 Jaguar XK
HIGH LEVEL DISPLAY FRONT SCREEN LOCK-UP
2019年6月17日 15:3 39:036 Page 1 © 2011 Mitchell Repair Information Company, LLC.
PARTS
No parts required
TOOLS
Latest IDS DVD; software first available on IDS DVD102 Patch File 1
Jaguar-approved Midtronics Vehicle Power Supply
WARRANTY
DDW requires the use of causal part numbers. Labor only claims must show the causal
part number with a quantity of zero.
WARRANTY CLAIM INFORMATION
Normal Warranty policies and procedures apply
↓ The software download takes approximately 2.5 hours. No further intervention is
required during this time. Labor time is for setup and selection of the download
process and does not include any allowance for the 'wait time' for the download.
REPAIR PROCEDURE
RECONFIGURE THE FRONT CONTROL/DISPLAY INTERFACE MODULE
1. Connect a Jaguar-approved Midtronics Vehicle Power Supply to the vehicle battery.
2. Connect the IDS to the vehicle and begin a new diagnostic session by entering the
correct VIN for the current vehicle.
3. Follow the IDS prompts to read the vehicle configuration.
NOTE: Repair procedures are under constant review, and therefore times are
subject to change; those quoted here must be taken as guidance only.
Always refer to DDW to obtain the latest repair time.
Description SRO
Time
(Hours)
Condition
Code
Causal
Part
Configure the front control/display
interface module
86.99.95 0.20 ↓ 42
C2Z 2289 -
XF
C2P 2037 -
XK
CAUTION: A Midtronics PSC-550 Vehicle Power Supply must be connected to the
vehicle battery during diagnosis/module programming.
NOTE: IDS must be loaded with software release DVD117 Patch File 3 or later.
2010 Jaguar XK
HIGH LEVEL DISPLAY FRONT SCREEN LOCK-UP
2019年6月17日 15:39:03 Page 2 © 2011 Mitchell Repair Information Company, LLC.
4. Select 'No' when prompted 'Do you wish to read diagnostic trouble codes?'
5. Select 'tick' to continue.
6. Select the 'Vehicle Configuration' tab when Content Model is displayed.
7. From the Vehicle Configuration menu, configure the 'Front Control/display
interface module' by selecting from the drop-down menu:
'Module programming' > 'Configure existing module' > ' Front Control/display
interface module'
8. Select 'tick' to continue, following all on-screen instructions to complete this
task.
IDS will return to the Vehicle Configuration menu when completed.
9. Exit the current session.
10. Disconnect IDS and the Midtronics PSC-550 Vehicle Power Supply from the vehicle.
NOTE: IDS displays that the download will complete in approximately 5.5
hours; this should be ignored. Actual download time is approximately
2.5 hours.
2010 Jaguar XK
HIGH LEVEL DISPLAY FRONT SCREEN LOCK-UP
2019年6月17日 15:39:03 Page 3 © 2011 Mitchell Repair Information Company, LLC.
Diagnostic and Repair Information ,Wiring Diagrams. DTC. TSB. Types: TSB, DTC, Wiring Diagrams, OEM Procedures. Trusted by more than 400,000 technicians. OEM accurate fix for faster repairs. Repair Procedures and Labor Times. Factory Auto Repair info. Request A Demo Today. Factory-Correct Diagrams. Factory Part Numbers. Maintenance Schedules. Repair Procedures. Labor Times. Types: TSB, DTC.car insurance, auto insurance, auto, car, vehicle, insurance, quote, quotes, online, insurance，auto, autos, car, cars, vehicle, vehicles, used car, pre-owned car, pre-owned vehicle, used auto, used vehicle, rental，auto racing news, car racing news
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